Never alone in Türkiye.
24/7 support in your language — one WhatsApp number for legal, travel and emergency help anywhere in Türkiye.
TURSAB No. 10028 · 60-minute emergency callback · Support in فارسی, English, العربية, Español, Türkçe
How it works
One number. Three steps.
- Get your membershipIt comes with your booking, or buy it directly. Your card arrives on WhatsApp the day you check in.
- Save one numberAdd the TripXtra WhatsApp line to your contacts. That's the whole setup.
- Message us, anytimeOur first line answers in your language, then brings in lawyers, hospitals, airlines or consulates as needed.
tripxtraonlineWelcome! Your membership is active. This number is open 24/7 — one message is enough.
Hello — I think I left my bag in a taxi.
We're on it. Which hotel are you staying at? We'll call the taxi association and follow up with you here.
The card
One card. Everything inside.
Legal access, travel help and emergency care — one membership, one WhatsApp number.
Legal package
Partner law office · first consultation included · follow-up at pre-agreed discounted rates
Legal consultation with a lawyer
During your trip, you can speak with a Turkish lawyer by phone or online about any legal matter you face. The legal nature of the situation is assessed, and your rights and the steps to follow are explained.
Police and official procedures
First-line legal guidance when you are stopped by police or involved in statements, reports, administrative fines or similar official procedures.
Traffic accidents and car rental issues
Information on the legal and administrative steps to follow in accidents, damage, rental cars, deposits, traffic fines and similar situations.
Theft and fraud
Clear guidance on the steps to take in cases of theft, robbery, fraud, unauthorized card charges and similar incidents.
Passport and travel documents
Guidance through the police, consulate and related authorities when your passport or other travel documents are lost or stolen.
Hotel and travel-related legal issues
A first assessment and a road map for legal issues arising from accommodation, transfers, reservations or your trip itself.
Urgent legal support
In custody, serious accidents, theft or similar emergencies, legal guidance is provided as quickly as possible.
- 24/7 legal hotline — first line in your language
- Lost or stolen passport: report and consulate support
- Lawyer access in police or custody situations
- Consumer disputes: shops, taxis, overcharging
- Traffic and rent-a-car disputes
- Visa and residence advisory
- Notary, sworn translator and apostille guidance
- Free first consultation for property purchase
First consultation included; case follow-up at pre-agreed discounted rates.
Travel & emergency
Everyday travel help, built into your membership
- Instant eSIM on arrival
- Premium audio guide access
- Lost luggage and lost item tracking
- Hotel issue mediation
- Flight delay and cancellation rebooking
- Member-discounted VIP transfer
- Everyday help line
The emergency layer — one number, day or night
- Emergency cash guidance: transfer routing, hotel advance protocol
- Hospital routing with interpreter support
- Consulate appointment support
Why it matters
Small problems feel big far from home
A passport, gone
Two days before your flight home, your passport disappears. We walk you through the police report and the consulate appointment, step by step.
One message. We take it from there.
A dispute in the bazaar
The price on the receipt isn't the price you agreed. We speak to the shop in Turkish and settle it calmly.
One message. We take it from there.
A midnight pharmacy question
You need the local equivalent of your medication, at 1 a.m. We find the on-duty pharmacy and the right name to ask for.
One message. We take it from there.
For our Iranian guests
X marks the spot.
On every map, X means the same thing: what you're looking for is here. Wherever in Türkiye you get stuck, X is there.
- Support in five languages — Farsi included
- Consulate appointment support in Istanbul and Ankara
Membership
Get your TripXtra Card
Tell us who you are and when you travel. We reply on WhatsApp within the day.
For travel agencies
Sell peace of mind as an add-on.
Per-guest pricing. White-label under your invoice. We are the responsible party your guests call.
How distribution works
You add TripXtra Card to any booking as a line item. We activate memberships from your rooming list — no extra work at your desk.
Co-branded welcome
On check-in day your guest receives a welcome message opening with your agency's logo — signed 'powered by tripxtra'.
One responsible party
Your guests call us, not you. Every case is logged and reported back to your team.
FAQ
Frequently asked
What does the membership include?
Access to every card benefit — legal, travel and emergency care — through one WhatsApp number, for the full length of your stay.
Is this a compensation or indemnity product?
No. TripXtra Card is an advisory and access membership: it connects you to vetted professionals and manages the process with you. Third-party costs stay yours and are told to you before every step.
How fast do you respond?
Everyday questions get an answer within minutes. Emergencies have a 60-minute callback commitment, day or night.
Which languages do you support?
Farsi, English, Arabic, Spanish and Turkish on the first line. For legal matters we bring in interpreters when needed.
How long is the membership valid?
It covers your trip from check-in to check-out, matching the dates on your card.
How are lawyers engaged?
Your first consultation is included. If a case needs follow-up, our partner law office continues at pre-agreed discounted rates — you approve before anything starts.
What is not included?
Court fees, official charges and any costs of third-party services remain yours. We tell you the cost before every step.
Can I get a refund?
If your trip is cancelled before check-in, the membership fee is refunded in full.
How do I use it?
Save the number on your membership card and send a message. That's all.